sigmoid.social is one of the many independent Mastodon servers you can use to participate in the fediverse.
A social space for people researching, working with, or just interested in AI!

Server stats:

597
active users

#servicedesign

1 post1 participant0 posts today

In this episode, we're joined by Lou Downe, author of Good Services and former director of design for the UK government.

We sat down with Lou and asked—Where is service design going wrong, and are we even doing service design?

Among the topics we touched on were: The complexity of modern services and the complete reliance on infrastructure, as well as the importance of service literacy for leaders.

uxpodcast.com/335-service-lite

UX Podcast · Service literacy with Lou Downe - UX PodcastLou Downe talks to us about service design, but mainly why we perhaps aren't actually doing service design and how that could be corrected through increased service literacy.

The latest episode my Power of Ten #podcast is out!

Thank you to my guests Stefan Holmlid and Johan Blomkvist for the deep conversations about #ServiceDesign and their book The Materials of Service Design that they co-wrote along with Simon Clatworthy.

You'll find it here (and in all the usual places) audioboom.com/posts/8694892-th as well as on my website here: polaine.com/power-of-ten/the-m