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#servicegazette

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Martin Jordan<p>“Can we end an age of <a class="hashtag" href="https://bsky.app/search?q=%23austerity" rel="nofollow noopener" target="_blank">#austerity</a> <a class="hashtag" href="https://bsky.app/search?q=%23serviceDesign" rel="nofollow noopener" target="_blank">#serviceDesign</a>?”, <a class="mention" href="https://bsky.app/profile/loudowne.bsky.social" rel="nofollow noopener" target="_blank">@loudowne.bsky.social</a> asks in the latest <a class="hashtag" href="https://bsky.app/search?q=%23ServiceGazette" rel="nofollow noopener" target="_blank">#ServiceGazette</a>. Lou describes how this has led to many negative incentives and also gives practical recommendations on how to design with scarcity. 🗞️ 👀 ⤵️ Read the article online: <a href="https://medium.com/the-service-gazette/can-we-end-an-age-of-austerity-service-design-e3e3aa7ada8b" rel="nofollow noopener" target="_blank">medium.com/the-service-...</a></p>