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#productmanagement

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Today is the day before I write my weekly newsletter, so of course Brave chooses today to roll out an update that obliterates all of my open tabs by combining "redundant" "inactive" ones. And then automatically opts every user into this feature.

I had a few Mastodon tabs open, now they are just one tab that points to mastodon.social.

So, uhh...anyone write anything good on #Product / #UX topics that they want me to feature this week? 😅

Techies are always chasing the mythical tool that will let them "focus on the work" and avoid tedious distractions like "talking to people." AI tools are only the latest to promise this impossible dream.

But talking to people IS the work. You can complain about it on the internet, or take responsibility and make your life a lot easier.

#LLM #AI #UXDesign #UX #Design #Tech #userresearch #productmanagement #product

productpicnic.beehiiv.com/p/ca

LLMs are not the first tool to promise that they can free us from having to talk to people so we can "focus on the work." But talking to people IS the work.
The Product PicnicCan Designers Avoid Meetings?LLMs are not the first tool to promise that they can free us from having to talk to people so we can "focus on the work." But talking to people IS the work.

Companies should stop treating AI as a feature, because it's not. It's a tool. For some use cases it's quite good, and others not at all useful.

Advertising your product or service as AI-enabled, or having AI... is not especially useful. Let's go back and talk about outcomes. What does your "thing" do, what does it help users achieve?

If you do that through "AI", hand waving, or if you've used Pascal to develop it, or running your backend on serverless infrastructure ... just doesn't matter. You may think it's cool and all, but from a user perspective it's worthless information.

"These meetings are distracting me from the work."

The meetings are the work. Sorry.

The fact that your org doesn't value meetings and doesn't put any effort into making them more effective is a symptom of a broader pattern of ignoring feminized "glue work" in favor of Big Masculine Outputs.

Making the work visible is the first step towards making it valued.

#productmanagement #UXDesign #tech #softwaredevelopment

productpicnic.beehiiv.com/p/th

The Product PicnicThe glue is the workTech orgs only function thanks to people who volunteer for thankless "glue work." This is the space where UX lives; for the field to get respect we need to make this work visible.

Every tech oligarch wants to build an Everything App - because they now have the power to do so, but also because they're completely out of ideas.

This week's issue of my newsletter tackles the rise of the "data-driven" Nothing Manager responsible for building Everything, with the "power" of #GenAI.

productpicnic.beehiiv.com/p/th

The Product PicnicThe Everything App is a symptom of Nothing Management (part 1)Leaders who surrender their point of view inevitably arrive at the same conclusion: we must solve every problem for every user. This approach demolishes the possibility of real impact.